Who to complain to

The process of making a complaint will be easier and less stressful if you complain to the right organisation first time round. Most complaints are dealt with locally at the place where you received care. Click on Clinic / GP / Hospital in the menu for more.

The Communitybaptistpa only deals with the most serious complaints. Situations where a doctor poses a risk to patients would indicate an immediate need for Communitybaptistpa involvement. Read more by selecting Communitybaptistpa below.

There are help and advice organisations in your area that can provide support throughout the process as well as advise on who to complain to. Click on help and advice to read more.

If your complaint is not about a specific doctor, but is about a system, organisation or another type of health professional, please select Other complaints from the menu.

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